F.A.Q.
How do I make a reservation at a specific villa?
There are 4 ways you can make a reservation:
Contact form: Fill out our contact form with your details and preferences, and one of our villa consultants will get back to you shortly with personalized assistance to secure your booking.
Online Booking: Once you have found your preferred villa on our website, you can book directly via our secure online reservation system. If you have any questions, feel free to reach out.
Email: Drop us an e-mail and one of our experts will swiftly reply to help you find the right property. Once you've made your decision, they will guide you through the booking process.
Phone: Call us at +30 210 483 6823 and one of our villa consultants will walk you through every step of the booking process.
What is the required length of stay?
The required length of stay depends on the destination, season, and villa you wish to book. Please contact our villa consultant or use the online reservation system to find out more.
When is the high and low season in Greece?
Greece's vacation seasons vary by destination, but in general, they fall between the following months:
High Season: June – September
Low Season: April & October
What time is check-in/check-out?
Check-in is from 3:00 PM, and check-out is by 10:00 AM.
What is the cancellation policy?
You can view the cancellation policy for each villa by visiting our online reservation system (click ‘Book Now’ on the villa page) or by contacting one of our villa consultants for more information.
What is the security deposit?
The security deposit is an amount paid by the guest before check-in as a safeguard against potential property damage. If no damage occurs during your stay, the full amount will be refunded within 10 working days after check-out.
Will someone greet us upon arrival?
A BlueVillas representative or the villa manager will meet you at the property to hand over the keys and provide a full orientation.
Are transfers included?
Some villas include complimentary transfers. If transfers are needed, simply inform your villa consultant, and they can arrange everything for you.
How is my reservation guaranteed?
In the rare case that a villa owner cancels your reservation within 30 days before arrival, BlueVillas guarantees to find you a similar/better accommodation or issue a full refund.
How does BlueVillas choose new properties for the collection?
From the inside out, every villa in our collection exemplifies our commitment to the 3 blues, featuring private pools, stunning sea views, and unobstructed sky vistas. Properties that don't meet those standards simply don't make the cut.
Drawing on our extensive expertise, we have defined over 150+ criteria each villa must meet or exceed to join our collection. Qualified villas are categorized into 3 distinct levels based on our quality verification program: the Prime collection, comparable to 4-star properties; the Signature collection, our flagship, featuring 5-star standards; and our recent Signature Oasis collection, a handpicked selection of no more than 40 ultra-luxury villas across Greece.
But we don’t stop there! Each villa level is complemented by exclusive BlueVillas amenities, from dedicated concierge and butler services to a warm welcome with champagne and local delicacies, ensuring a truly luxurious experience.
Are children welcome in all villas?
Most villas in our collection are family-friendly. Our villa consultants can recommend the best options based on the ages of your children.
Do we have to pay full rent if we book a villa with more bedrooms than we need?
Yes, villa pricing typically reflects the size of the property rather than the number of guests. However, some properties may offer adjusted rates based on occupancy. Feel free to ask our villa consultants for more details.
Do all your villas include staff?
Some villas include live-in staff, yet the services provided vary depending on the property. Check the individual villa details for specific staffing information.
Can you make reservations for us during our stay?
If you wish to make a reservation, whether it's at a restaurant, a specific service, or an experience, contact our dedicated concierge via:
Phone:
Mykonos +30 6986920923
Other destinations +30 6986920914
Who can we contact if we face a problem at the villa?
Our team is always available to resolve potential issues promptly and ensure you have a seamless holiday experience. If you need assistance during your stay at one of our villas, you can contact us via:
Phone: +30 210 483 6823
E-mail: info@bluevillascollection.com
For more detailed guidelines on what to do if a specific problem occurs at the villa, please visit our rental rules section here.
